I: Tell me about yourself and your past experience.
A: For the past 3 years, I have been working in China East
Airlines Corporation Limited.
Iam very tolerant of people and have been told that this is one of my strengths.
I feel I have a lot to offer as a team member.
I: Why are you interested in this occupation?
A: It always been my dream to be a stewardess. And I like
travelling to different places.
I: What do you think is the chief charcteristic for a stewardess?
A: Well, a stewardess should be friendly, courteous, patient
and treat passengers kindly and politely.
I: Do you get angry easily?
A: No, I know how to control my temper.
I: If a passenger had a accident, what would you do?
A: I would give him or her basic first aid and ask my partner
空姐面試常用口語：
(1)您好，歡迎。Good morning (afternoon,evening) sir,welcome aboard.
(2)是，對。Yes, I see.
(3)請。Please.
(4)是，馬上就去。Yes,I’m going away right now.
(5)很報歉(對不起)。I’m sorry.
(6)讓你久等了。Thank you for waiting (sir)。
(7)是，馬上給您拿來。I’ll get one for you in just a moment.
(8)打擾了(過意不去)。Excuse me.
(9)知道了(不知道)。Yes, I know (No, I don’t know).
(10)是您叫我嗎?Did you call me?
(11)不清楚，馬上查詢。I’m not sure, I’ll check it.
(12)不客氣。It’s my pleasure.
(13)謝謝。Thank you very much.
(14)託您的福。Thanks to you.
(15)祝您旅途愉快。I hope enjoy your flight
I: If you are hired, when can you start work?
A: I can begin to work right away because I am out of work now.
I: What are your salary expectations?
A: I really need more information about the job before we start
to discuss salary.
I like to postpone that discussion until later.
Maybe you could tell me what is budgeted for the position
and how your commission structure works.