Over 5 years of part-time managerial, customer service and salesexperience in family import business
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strong work ethic and time management skills demonstrated by ability to excel academically while working and assuming leadership role in extra-curricular activities
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Proven results negotiatingand maintainingcustomer, supplier and producer relationships
EDUCATION
Honours Bachelor of Arts
University of Toronto Mississauga
June 2014
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Double Major: Management and Psychology
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Related courses: Project Management, Technology in Organizations, Advanced Marketing Management
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4th year Management Project: contributed to consumer, industry and competitor 2010 analysis for business plan; received grade of A+
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CGPA: 3.35 out of 4
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Gordon Cressy Student Leadership Award
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Dean’s Honour List Recipient
BUSINESS AND MANAGEMENT EXPERIENCE
Lishkara Fabrics Inc., Import/Export
2012-2013
Manager of Operations
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Contact and negotiate with over 20 producers and suppliers resulting in improved cost savings and product quality
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Maintain workplace computer network including assessing user needs, managing network failures and recommending solutions
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Direct hiring and training of new staff with less than1% turnover in 3 years
Sales Representative
Summers 2011-2012
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Maintained strong customer relations with existing retail customers
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Developed new business contacts in various countries in the Middle East and Europe leading to improved producer and supplier relationships
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Developed and marketed two new product lines that increased revenue by 20%
Communications Director, Student Management Society University of Toronto Mississauga
Sept.-May 2011-2012
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Developed and distributed monthly newsletter to 60 members
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Ensured proper protocol followed in all communication with external sources
LEADERSHIP EXPERIENCE
Teaching Assistant, Management Department, University of Toronto Mississauga
Sept.-Dec. 2013
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Developed and presented weekly tutorials to reinforce materials from lecture and textbook
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Marked assignments and weekly quizzes for a group of 25 first year management students
Undergraduate Mentor (Volunteer) Management Department, University of Toronto Mississauga
Sept.-Dec. 2011
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Mentored a first year management student
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Actively coordinated access to campus resources (Academic Skills Centre, Career Centre) for the student
Team Captain and Member, Soccer League, University of Toronto Mississauga
Mar.-Sept. 2010-2012
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Elected Team Captain in spring season 2008 for outstanding leadership and sportsmanship
INTERESTS
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Avid reader of Economist and Canadian Businessmagazines
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Travelled to many countries in the Middle East and Europe
