Name: Ms. Guo gender: Female
Marital status: Secure nation: Han
Household registration: Guangdong - Dongguan age: 26
Location: Guangdong - Dongguan height: 156cm
Hope area: Guangdong - Dongguan
Position: sales staff hope - - Sales Representative
Assistant business / Management - Manager
Customer service / technical support and customer service specialist / Assistant
Looking for a position:
Education experience
2001-09 ~ 2004-07 Zengcheng high school computer application in Senior High School
Training experience
2012-01 ~ Shijie radio and TV university training institutions of new concept English (in four volumes, senior)
2005-03 ~ 2005-07 sea computer training institutions of office software (Advanced) graduation certificate in advanced computer software application
* * (2009-10 ~ 2012-03)
Property: private enterprise industry categories: other production, manufacturing, processing
Position: Sales assistant Job category: Sales Assistant
Job description: 1 customer related daily operation, including new customer calls, enquiries information registration, English / mail processing, inquiry, quotation, order, shipment, reconciliation, review, collection, monthly report. Customers, internal data maintenance. Resume template
2 customer management including new customer follow up, travel and visit, reception, foreign customers at the airport By Appointment Hotel. Maintain the relationship with customers, gifts etc..
3 export declaration, commodity inspection, clear delivery process.
4 participate in editing the ISO file.
5 familiar with the use of ERP operation and training new colleagues to the use of the system. There have been involved in the early development of ERP changes when the new system to provide advice.
The relevant departments of 6 internal links, project inquiry, tracking and quotation analysis BOM; PMC back to the material and production schedule; procurement of materials; customer complaint and quality department, etc..
Reason for leaving: the new direction of development
* * (2007-03 ~ 2009-08)
The nature of the firm: joint venture industry categories: printing, packaging
Position: assistant job business categories: Sales Representative
Job description: 1) correspondence reply
2) calculate the quotation
3) test orders
4) arrange the production
5) directory, send samples and registration
6) customer file management
7) customers visiting reception
8) processing tasks assigned by supervisor.
9) with relevant dept.
Reason for leaving: the new direction of development
* * (2004-12 ~ 2005-08)
The nature of the firm: state owned enterprises industries: electronics, microelectronics technology, integrated circuit
Position: assistant positions in business class:
Job description: 1) correspondence reply
2) calculate the quotation
3) test orders
4 fill in the reconciliation table)
5) directory, send samples and registration
6) customer file management
7) customers visiting reception
8) processing tasks assigned by supervisor.
9) with relevant dept.
Reason for leaving: the relocation to work is not convenient
Technical expertise
Professional Title: Computer Application
Computer level: Senior
Computer skills: 1 typing 60 words per minute.
Proficient in ce office software (l. presentation).
The L tab is skilled, understand various function, formula, the data perspective and so on related operation.
4 understand from some sites to find the target customers. Understand customer property.
5 good at processing, classification, collection, follow up the different nature of the mail, electronic files (tables, drawings, pictures, documents and so on).
6 will make simple corporate website.
Technical expertise: I am engaged in the business for seven years.
Ability to work and other specialty:
Ability to work: communication and coordination between departments and make specific operation to understand the office affairs, can skilled operate all kinds of office equipment, can skilled operate the computer, typing; 60 / min or above; fluent in Mandarin and Cantonese, know little about the English (independent business dealings and English mail). A back office, familiar with office work, familiar with the printing process; understand the contract review process, inventory control; have practical experience in office customer department, business department,; good at communication with customers. Knowledge of the export of the goods, FOB Shenzhen, Hongkong. To understand, familiar with the customs, commodity inspection, export agent. ?
Self evaluation: a broad vision and overall concept; open, active thinking, understanding, strong ability to accept new things; good attitude, self-confidence, self-discipline; open-minded, good at innovation, learning; learning comprehension ability; good communication skills. Has a good affinity, obey, with heavy, pragmatic and flexible, skillful; good management knowledge and skills; cost concept, efficiency and benefit; have strong communication and coordination ability, learning and adaptation ability; strong sense of responsibility and be able to withstand the pressure, have good psychological quality and for the good of others;
Language ability
Mandarin: fluent in Cantonese: fluent
Oral English level: General
English: General
Other: Shijie dialect fluently
Job search intention
Direction: will be more challenging work, can exercise eloquence, by the spoken English, improve EQ skills and the ability to communicate with others.
Miscellaneous