OBJECTIVE
Organizational development.
RELOCATE
NY
Education
Columbia University, Teachers College New York, N.Y.
Master of the Arts, Organizational Psychology February 2004
Focus of Study: Leadership and management development; clinical, counseling, and personality psychology in relation to employee development; performance management; job analysis and classification; competency modeling; and diversity in the workplace.
Research Assistant: ¡§Diversity in the Workplace¨ (worked with Ph.D. students on data analysis)
Boston College Chestnut Hill, M.A.
Bachelor of the Arts, English Composition, Cum Laude May 2000
English Department Honors (top 2%)
University of Richmond London, England
Study Abroad Program (academic scholarship) September 1998 - January 1999
University of Bourgogne Dijon, France
Study Abroad Program (academic scholarship) June - August 1994
Experience
Metropolitan Transit Authority, New York City Transit Brooklyn, N.Y.
Analyst, Personnel Testing, Selection, & Classification, Human Resources March 2004 - present
Conduct interview- and observation-based job analyses and write comprehensive job analysis reports for highly technical trade positions (e.g., Mechanical Engineer)
Observe tasks performed, working conditions, performance standards, and other relevant information
Analyze this information in order to determine the required knowledge, skills, and abilities
Based on this information, write current and accurate job descriptions, design valid and non-discriminatory Civil Service examinations, analyze the efficiency of the current organizational structure and recommend job design changes, and provide documentation to Labor Relations to ensure that the organization is legally compliant
Develop multiple-choice and practical (i.e., skill-based) Civil Service examinations for operational titles
Analyze job analysis reports, study job-relevant source material, consult subject matter experts, and employ psychometric testing knowledge
Oversee the administration of practical examinations, involving:
Testing up to 20 candidates per day for up to 10 days, on several pieces of safety-sensitive machinery
Overseeing several examiners as well as temporary assistants (contracted from an agency that employs individuals with physical/mental disabilities) who handle highly confidential materials
Evaluate job applications on a weekly basis for numerous operational titles
E.g., rated over 5,000 applications for a specific title within two months time involving the review of each applicants education and experience in relation to the determined qualifications.
Voluntarily served as the Departments Charity Drive Coordinator
Supervised and delegated responsibilities to seven representatives who were charged with making face-to-face contact with over 500 employees in a period of one month
Raised over $5000 in contributions, twice the amount raised the previous year
Ranked 2nd of 20 departments for average money raised per employee
Experience Continued
Editor, Operations (part-time ~ 80% while earning M.A. degree) June 2002 - July 2004 Personnel Decisions International, New York, N.Y.
PDI is a talent development consulting firm specializing in assessment, training, competency modeling & coaching
Designed an editorial assessment test for the NY office to measure the skills of editorial job applicants
The test was so successful in placing proficient, detail-oriented editors in the NY office that it was distributed to all national offices for immediately implementation as part of the screening process for not only editorial applicants, but for all entry-level job applications
Designed and led two editorial training programs: the first for newly hired Editors across offices and the second for all Operations staff members within the NY office
Both involved extensive multiple-day training and the creation of numerous training materials
Established and chaired a cross-office Editors Network that improved company-wide editorial consistency
Edited assessment and development reports, sales proposals and presentations, marketing newsletters, etc.
Wrote business articles for quarterly company-wide newsletter
Created internal report-writing resources (i.e., manuals, style guides)
Participated in a task force that created a new performance-management system for junior-level employees