商務談判中的閒聊其實是非常重要的，因為閒聊是和客戶拉近關係的第一步，也是建立長期緊密合作的前提。但商務談判中的'閒聊又不同於其他型別的閒聊，有很多話題是不能涉及的。如果你在這方面不知如何入手，那麼請看看以下的話題。
In our personal and business lives we often have to engage in small talk with people. Small talk is important for a number of reasons. According to Patricia Napier-Fitzpatrick, it’s the first step to connecting with people and forging lasting and meaningful relationships. It is an easy way to get to know someone, create a positive first impression and gain self-confidence.(Source: The Etiquette School of New York)
Many of my clients ask me to help them work on their small talk skills in their courses. Whilst very capable of holding and maintaining a conversation related to their jobs, many English Language learners find it more challenging to engage in small talk. The main reason they give is that they lack the necessary vocabulary on a range of topics and the expressions to start those conversations. It’s much easier to get straight down to business.
I found this excellent image prepared by St George International and felt impelled to share it with you here. It gives some useful expressions that you can take away and use the next time you find yourself engaging in small talk.