怎樣與同事相處-樂於助人
Office protocol can make it different for one employee to ask anther for help. While no one likes the shirker who never seems to be able to quite get his own projects finished and turns helplessly to peers for assistance, most will willingly volunteer to lend a hand to someone who has helped him or her.
對於同事間尋求幫助，辦公室內的禮節往往起著重要的作用。往往沒人願意幫助那種老是無法完成自己工作，愛偷懶的人；而大多數人還是樂意主動地幫助那些曾經也幫助過自己的同事。
If you know a coworker is working through lunch to collate a large client packet, your volunteering to stay and help will be gratefully received and most often returned when it's you who is stuck. I say voluntarily because your offer is not to add up paid overtime hours. It is to help a peer in need.
如果知道同事午飯時間還一直忙著校對客戶的檔案，您主動提出留下來幫助他，會得到他的感激，在你遇到同樣的情形時，會得到他的回報。我所指的主動，是因為您的協助是沒有加班費的。屬於助人於困難時機。
If your offer is accepted, you do not, however, store it away in your mental favor bank or ever remind everyone what a good person you were for helping------you simply hope the favor will be returned when it's you who is overloaded.
一旦你的好意被接受，不要刻意地老記著或提醒每個人您曾如何地幫助過他們--在你遇到力不從心的情況下總會有人回報你的。
新僱員應該如何稱呼同事？
Every office has its own protocol for who is called by his or her first name and who is called by his or her title. New employees should follow suit, after listening carefully to how people are addressed.
對於男女同事的名稱或職位的稱呼，各個公司有不同的規矩。新僱員應該注意他們相互如何稱呼而效仿。
If yours is a "title" office, but you call your boss Charlie when meeting alone, you should still call him Mr. Dodd when others are around.
如果您的`公司規矩是稱呼職位，那麼在單獨會見時，您可以直呼老闆查理，而有其他人在場時，應稱其多迪先生。
If yours is an informal office, you still should wait for the other person to say, "Please call me Jim," before doing so, if he has been introduced to you as "Mr. Culyer."
如果您的公司比較隨便，您最好還是等到別人把“庫葉先生”介紹給您後再如此稱呼。在此之前，你還是要等他對你說：“請叫我Jim吧。”
Everyone, no matter whether the office is formal of informal, has a name. No assistant should ever be referred to as "my girl." She is, if a possessive must be used, "Charlene Walter, my assistant," or "Angela Badalato, my assistant."
無論公司是否有無規矩，每個人都有稱呼。不是每個經理助理都可以用類似“姑娘”的倪稱。如果必須說明所屬關係，則應如此介紹：她是Charlene Walter，我的助理，或我的助理 Angela Badalato。
Say Good-Bye 職場上如何道別?
會話篇
Section A
Steven: Well. I have an appointment now.
Lily: I'm in quite a hurry too.
Steven: Good to see you. Goodbye.
Lily: Goodbye. Take care of yourself.
Section B
Lily: I guess I'd better go now.
Steven: I've got to be going now too.
Lily: In that case, I'll be seeing you.
Steven: So long. See you later.
Section C
Steven: It's getting late, and I have to go now.
Lily: We're sorry you have to leave.
Steven: Please excuse me, won't you?
Lily: Certainly. Come back soon.
Section D
Lily: I'm glad to have met you.
Steven: Thank you. It was nice to have seen you.
Lily: I hope we can get together again.
Steven: Yes. I'll be looking forward to it.
Section E
Steven: I think I have to leave now.
Lily: Must you go soon?
Steven: I'm afraid I really have to .
Lily: Well, it was fun to get together again.
句型篇
I have a meeting soon.
I have an engagement soon.
I have an engagement very shortly.
I have an date very shortly.
I think I'd better go now.
I think I should go now.
I think I ought to go now.
I think I must go now.
It's getting dark.
It's getting dark outside.
I've to go quite soon.
I must go quite soon.
I must leave quite soon.
I've got to go leave in a few minutes.
It was fun to get together again.
It was exciting to get together again.
It was exciting to talk to each other.
工作中遇到突發事件如何應急？
1.事件：明天突然要去參加商務午餐。
困難：雖想積極展開交談，無奈沒有聊天的話題。
方法和對策：看當天的新聞，瞭解當地的生活情況。
實踐範例：
Is there anything new?
The New York Times this morning says...
2.事件：在會議中，必須發表有關新產品的介紹演講。
困難：雖然事先擬了草稿，但在會議進行中，沒有把握能講的和草稿一樣流暢。
方法和對策：把資料的要點前後連貫地寫在紙上。每個專案要條理分明，這樣別人才能聽得懂。
實踐範例：
Let me begin with...
I have three major points to discuss with you.
Are there any questions?
Thank you very much (for your attention).
3.事件：到機場去迎接客戶。
困難：由於是第一天見面，不知道開始要說什麼話。
方法和對策：深呼吸一下，然後以簡單的寒暄和對方打招呼。記得要面帶微笑。
實踐範例：
Hello, Mr. C!
I suspect you're tired after a long flight.
Did you have a comfortable flight?
注意細節，做一個好上司
Part of the daily routine of most executives is to spend a period of time with his or her assistant, going over projects, dictating letters, discussing appointments to be made etc. It is easy to forget the niceties of human relations that make these meetings more pleasant when they occur daily, but shouting, "Jane! Come in here!" or running through the litany of things to do without a smile is inexcusable.
大多數業務經理大部分日常業務都花在與他或她的助理研究專案，口述信函，商討會談時間等事務上。每天進行這樣的會晤很容易忽略了相互間的和睦氣氛。 直呼“Jane，你過來！”或面無表情地吩咐工作是無法讓人接受的。
At a meeting of project managers, saying "Susan, the Kraus project needs some you think you could fit it into your schedule within the next two days? shows acknowledgment that Susan has a schedule and again makes a request out of your order.
當開專案經理會時，您說：“Susan, 克勞斯的計劃需要予以注意，您能否兩天內將它列入你的計劃中？”這樣一方面表示瞭解Susan有了一個計劃，同時在提出要求時，避免了命令的口吻。
By making these requests " you" rather than "I" statements or questions, you are implying that Jane or Susan have a participatory place in the process. If you said, " I want you to come in here..." " I want you to work on the Kraus project." The tone of your request would be very different.
提出這類請求時，使用“您”，而不用“我”的方式陳述或提問可暗示Jane或Susan參與了本專案。如果只說“我想讓您過來一下……”“我想讓您準備克勞斯的計劃。” 您的要求聽起來就顯得極為地不同！
歡迎新同事 對新同事致辭
I am Peter, Sales manager of the company.
First of all, I would like to take this opportunity to welcome you to our company.
As you are aware that our company is the one of the leading companies. I know you will be proud of you being a member of our is always my great concern to keep the business going. We can never rest on our laurels. We need to set new goals for ourselves all the time. As you are equipped with new knowledge, new thoughts and new insights, make full use of them while they are still fresh in your minds.
Work hard, not only for our company but also for yourself, that's the only way for you and our company keep growing.
Again I would like to welcome you and from today on, let's strive for development.
我是本公司的銷售部經理彼特。
首先借此機會，我衷心感謝各位能夠選擇並加入我公司。
如諸位所知，我公司是著名的公司之一，我認為你會為成為我公司的一員感到驕傲。發展公司的業務一直是我關注的中心問題。我們不能依賴舊有的成績。我們需要不斷創新。你們具有新的知識、新的觀念以及新的見解。請趁它們還沒有過時善加利用。
請一定努力工作，不僅為了公司也為你自己，這是你自己和我們公司發展壯大的唯一出路。
再次歡迎你們的加盟，從今天開始讓我們一同為發展而奮鬥
常用英語口語
I'm an office worker
1. I'm an office worker.
我是上班族。
2.I work for the government.
我在政府機關做事。
3.I'm happy to meet you.
很高興見到你。
4.I like your sense of humor.
我喜歡你的幽默感。
5.I'm glad to see you again.
很高興再次見到你。
6.I'll call you.
我會打電話給你。
7.I feel like sleeping/taking a walk.
我想睡/散步。
8.I want something to eat.
我想吃點東西。
9.I need your help.
我需要你的幫助。
10.I would like to talk to you for a minute.
我想和你談一下。
11.I have a lot of problems.
我有很多問題。
12.I hope our dreams come true.
我希望我們的夢想成真。
13.I'm looking forward to seeing you.
我期望見到你。
14.I'm supposed to go on a diet/get a raise.
我應該節食/漲工資。
15.I heard that you're getting married. Congratulations.
聽說你要結婚了，恭喜！
16.I see what you mean.
我瞭解你的意思。
17.I can't do this.
我不能這麼做。
me explain why I was late.
讓我解釋遲到的理由。