No.67, Lane123, Job Road, Job District, Shanghai, China 200070
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OBJECTIVE
Entry-Level Administrative Assistant
PROFILE
Administrative support professional offering versatile office management skills and proficiency in Microsoft Office programs. strong planner and problem solver who readily adapts to change, works independently and exceeds expectations. Able to juggle multiple priorities and meet tight deadlines without compromising quality.
EDUCATION
ABC SCHOOL
Sometown, NY
Executive Assistant Certificate
2013
Relevant Courses:
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Project Management for Executive Assistants
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MS Office for Professional Staff
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Electronic Presentations for Business Professionals
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Keyboarding and Document Formatting
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Communication Skills for Executive Assistants
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Finance for the Non-Financial Manager
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Professional Office Procedures
Professional Development:
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Microsoft Office Specialist (MOS), 2012
KEY SKILLS
Office
Office Management
Spreadsheets/Reports
Front-Desk Reception
Skills:
Records Management
Event Management
Executive Support
Database Administration
Calendaring
Travel Coordination
Computer
MS Word
MS Outlook
MS Publisher
Skills:
MS Excel
MS Access
FileMaker Pro
MS PowerPoint
MS Project
Windows
EXPERIENCE
ABC SCHOOL
Sometown, NY
Assistant / Practicum
2011-2012
Handled multifaceted clerical tasks (e.g., data entry, filing, records management and billing) as the assistant to the registrar and admissions offices. Coordinated travel arrangements, maintained database and ensured the delivery of premium service to students. Quickly became a trusted assistant known for “can-do” attitude, flexibility and high-quality work.
Highlights:
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Communicated effectively with multiple departments to plan meetings and prepare welcome packages for new students. Established strong relationships to gain support and effectively achieve results.
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Helped coordinate dozens of recruitment events (average of 12 large gatherings per year) that contributed to consistently high enrollment levels.
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Entrusted to manage office in the supervisor’s absence. Provided timely, courteous and knowledgeable response to information requests; screened and transferred calls; and prepared official school correspondence.
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Co-developed comprehensive, 60-page training manual that enabled faster ramp-up for newly hired support staff.
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Developed innovative PowerPoint presentation used by the Office of Admissions to market executive support programs to potential students.
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Earned excellent marks on performance reviews, with citations for excellence in areas including work volume, accuracy and quality; ability to learn and master new concepts; positive work ethic; and commitment to providing unsurpassed service.