客戶協調員(大客戶)英文個人簡歷

才智咖 人氣:2.05W
客戶協調員(大客戶)英文個人簡歷
Resume number: 226991502 Updating date: 2012-07-09 22:29:27 no photo
Name: Miss. MA QISHA Nationality: China (Mainland)
Current Place: Guangzhou Height/Weight: 162 cm?48 kg
Marital Status: married Age: 29 years
Career Objective
Application type: Jobseeker
Preferred job title: Customer Relationship Manager/Supervisor: Customer Relation Manager 、 Bank Card, E-banking Business Distribution: 、 PR Executive:
Working life: 5 Title: Senior title
Job type: Full time Expected Start date: In a month
Expected salary: ¥5,000--¥8,000 Preferred working place: Guangzhou
Work experience
Company's name:IFF China CO., Ltd.,Begin and end date: 2008-01-2012-12
Enterprise nature:Soly foreign funded enterprisesIndustry: Petroleum/Chemical Industry/Minerals/Geology
Job Title: Customer Service Coorinator (Key A/C)
Job description: Playing the coordinate role between Customer,Commercial & Plant, provide good service to customer especially maintain key A/C relationship & doning export business. Good master of SAP, FG management also assist for the forecast setting. To be the qulified ISO internal auditor for the operation audit & some document review.
Reasons for leaving:
Company's name:SGS-CSTC Standards Technical Services Co., Ltd. Guangzhou BranchBegin and end date: 2006-06-2007-08
Enterprise nature:Sino-foreign joint venturesIndustry: Other Industries
Job Title: CSI Supervisor
Job description: Manage CSI team in CMBD for Corporate System customer data & service, also provide relative internal training, managing people and some project implement. Good communication with Business Unit & customers. Analysis the customer data to assist the better sale in Company & Business Unit also help to develop & implement some Marketing Program
Reasons for leaving:
Company's name:HSBC Electronic Data Processing CO n and end date: 2004-09-2006-06
Enterprise nature:Industry: Accountant/Finance/Banking/Insurance
Job Title: Senior Customer Relationship Assistant Manager
Job description: Maintain the well communication & relationship with customer, handling customers' authorization request, assure risk control of both bank and customers. Deal with some clerical work. Have good communication with the merchants & other overseas banks.
Reasons for leaving:
Educational Background
Name of School: GUANGDONG UNIVERSITY OF FOREIGN STUDIES
Highest Degree: Bachelor Date of Graduation: 2004-07-01
Name of Major 1: ENGLISH Name of Major 2:
Education experience:
Start dateEnd dateEducation organizationMajorsCertificateCertificate No
2008-052008-05SGSAUDITISO INTERNAL AUDITOR
Language Ability
Foreign Language: English Level: Excellent
Chinese level: perfect Cantonese Level: perfect
Relevant skills and abilities
● Fluent English (reading, writing, oral)
● Fluent Chinese (Mandarin and Cantonese)
● Good command of computer (e.g. Word, Excel, PowerPoint and so on)
● Good master of SAP
● Have the knowledge of foreign trade, finance/banking, sale & customer service.
●Typing speed: English 70 words /minute, Chinese 70 words /minute.
● Independent, proactive, initiative and team work spirit.
● Hard-working, honest, and have strong responsibility.
Self-recommendation letter
Resume
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PERSONAL DATA
==============
NAME: MA QI SHA GENDER: Female
EANGLISH NAME: Jasmine BIRTH DATE: Sep 1981
EDUCATION: University Graduated HEALTH: Excellent
WORKING EXPERIENCE: > 5 years
MOBILE: 13560051181 HUKOU: Guangzhou
ADDRESS: Flat A, Da Jia Tin Garden, Pazhou, Xin Gang Dong Road, Guangzhou.
E-MAIL:

EDUCATION
=========
● 2002.09 -- 2004.07 GUANGDONG UNIVERSITY OF FOREIGN STUDIES
● 2000.09 – 2002.07 GUANGDONG ECONOMY MANAGEMANT COLLEGE
● 1997.09 – 2000.07 GUANGZHOU NO.35 MIDDLE SCHOOL

CERTIFICATE
===========
● BEC 1 (UNIVERSITY OF CAMBRIDGE BUSINESS ENGLISH CERTIFICATE)
● CET 4
● BFT (CERTIFICATE OF BUSINESS FOREIGN LANGUAGE TEST FOR THE CANDIDATES TO BE TRAINED ABROAD)
● CERTIFICATE OF ENGLISH ABILITY
● NATIONAL COMPUTER RANK EXAMINATION CERTIFICATE 1
● CERTIFICATE OF COMPUTER & CERTIFICATE OF TYPING
● ISO INTERNAL AUDITOR

SKILL AND CHARACTERISTIC
========================
● Fluent English (reading, writing, oral)
● Fluent Chinese (Mandarin and Cantonese)
● Good command of computer (e.g. Word, Excel, PowerPoint and so on)
● Good master of SAP
● Have the knowledge of foreign trade, finance/banking, sale & customer service.
● Experience of project management & risk control
● Independent, proactive, initiative and team work spirit.
● Experience of managing people.

WORK EXPERIENCE
===============
● 2008.01 – Present IFF China CO., Ltd., (Customer Service)
KA Coordinator
(Responsibility: Play the coordinate role between Customer,Commercial & Plant, provide good service to customer especially maintain key A/C relationship & doning export business. Good master of SAP, FG management also assist for the forecast setting. To be the qulified ISO internal auditor for the operation audit & some document review.)

● 2006.06 – 2007.08 SGS-CSTC Standards Technical Services Co., Ltd. Guangzhou Branch (Corporate Marketing & Business Development /CMBD)
CSI (Customer Selling Intelligence) Supervisor
(Responsibility: Manage CSI team in CMBD for Corporate System customer data & service, also provide relative internal training, managing people and some project implement. Good communication with Business Unit & customers. Analysis the customer data to assist the better sale in Company & Business Unit also help to develop & implement some Marketing Program.)

● 2004.09 – 2006.06 HSBC Electronic Data Processing CO LTD. (Credit Authorization Dept)
Senior Customer Relationship Assistant Manager
(Responsibility: Maintain the well communication & relationship with customer, handling customers' credit authorization request, assure risk control of both bank and customers. Deal with some clerical work. Have good communication with the merchants & other overseas banks.)

WORK EXPERIENCE DURING STUDY
============================
● 2003.10 & 2004.04 China Commodity Export Trade Fair (Canton Fair)
English Interpreter
(Responsibility: Helping the manufactory to communicate with the foreign buyers, including quote & negotiation.)

● 2001.07 – 2002.09 China Tiger CO LTD (GIORDANO)
Sale Representative Assistant / Customer Officer
(Responsibility: Assist the company for the sales job & business promotion, maintain the good communication & relationship with the customers assure good service provided, making the sales summaries & reports.)