商務英語:如何用英語打第一通電話

才智咖 人氣:7.9K

有人說接電話是被動接受,那麼打電話就是主動出擊了,那麼在商務場合該如何運用專業的英語術語進行打電話呢,下面馬上學起來!

商務英語:如何用英語打第一通電話

打電話必備第一句:自我介紹

經典表達:

Hello, this is XXX from human resource. May I speak to XXX?

你好,我是人力資源部的XXX。請問XXX在嗎?

舉一反三:

Good morning. This is XXX with ABC Company/Department, calling from Beijing/Shanghai. Can I speak to XXX?

Hello. It’s XXX from ABC Company. Is XXX here?

2.打電話必備第二句:說明來電原因

經典表達:

I’m calling in regards to the order XXX made 3 days ago.

我打電話來是為了問一下關於XXX三天前下的`訂單的情況。

舉一反三:

I’m calling to the annual report.

I’m calling about the contract.

3.打電話必備第三句:Ta什麼時候回來?

經典表達:

When can I expect him back?

他大概什麼時候會回來?

舉一反三:

When will he be back?

When would be a good time to reach him?

When will she be available to take my call?

4.打電話必備第四句:我能留個口信嗎?

經典表達:

May I leave a message for him?

我能給他留個口信嗎?

舉一反三:

Could you please connect me to his voice mail?

I think I’ll leave a message.

5.打電話必備第五句:請Ta給我回電好嗎?

經典表達:

Please tell him/her that XXX called and have him/her return my call.

請告訴他/她XXX打過電話,讓他/她給我回電。

舉一反三:

Please let XXX know I called and have him/her call me back ASAP.

Could you tell XXX to ring me back?

6.打電話必備第六句:我再打過來吧。

經典表達:

I’ll call again later.

我再打過來吧。